fines of up to £5,000 or 3 years in prison). In the past Ofcom has struggled to tackle these, but under the new rules they could act if “ we think the apparatus has caused, is causing or is likely to cause undue interference to wireless telegraphy including wireless telegraphy used for the purposes of a safety of life service, or for a purpose on which the safety of a person, or of a ship, aircraft or vehicle may depend.”Īny such notice served upon the owner of such equipment may prohibit the use of the related apparatus, while failure to comply with the notice would be considered a criminal offence under section 58 of the Act (e.g. Over the years we’ve seen a number of examples where apparatus, such as a faulty AC adapter or flashing Christmas tree lights, have caused significant interference for other services and devices (sometimes affecting multiple homes). The 13 Apparatus Responsible for Undue Interference Funnily enough the Government’s intelligence agency, GCHQ, once similarly warned that PLA kit was “ likely to cause a detrimental affect to part of the core business of this department“. In fact between 20 the regulator said that 13 different types of apparatus were “ found to be causing undue interference“, which Ofcom said “ identified a distinct and important need for intervention“. Ofcom’s proposed regulations, which are intended to address situations that exist outside of the EU’s related EMC Directive and RTTE Directive, will also tackle more than PLA adapters. Today such hardware is much more compliant with modern standards, but that’s not to say that some manufacturers won’t ship dodgy or even faulty products that could create excessive interference. In a few cases similar kit was also blamed for causing interference with sound systems, DAB/FM radio and even broadband ADSL lines, among other things. We recall some examples of BTVision shipping older Comtrend adapters several years ago, which made some people unhappy. In the main, interference from PLA’s mostly impacted radio hams using the hf short wave bands and tended to be quite localised due to the low power of related devices. But such devices, particularly older or imported models that often didn’t comply as rigidly to EU rules, were also notorious for creating electromagnetic interference for other devices that needed to use nearby wireless radio spectrum.

If you have continued issues with connecting via Wi-Fi, we would recommend trying a wired connection instead.Sometimes WiFi just won’t get the job done and running a network cable around the house might not be viable, which leaves a sizeable niche for Powerline to fill. If there is a general network connection issue, it will display a YVM104 Error Message, If this is the case, you will be prompted to go through the setup journey to re-establish the connection.

If this is the case, you will be prompted to go through the setup journey to re-establish the connection. If there is a local network connection issue, it will display a YVM102 Error Message. Go to Broadband Connection within your Settings menu: Check both adapters are switched on and make sure the Ethernet cables are securely connected. One by your YouView box and one by your router. There should be two powerline adapters plugged in to your mains. To be safe, disconnect and reconnect it.įollow the cable from your box to the back of your router and make sure it's securely connected to one of your LAN ports. Pick your connection: Direct Ethernet cableĬheck the Ethernet cable is securely connected to the Ethernet port. We’ll walk you through what to do.įirst things first, we need to check how your box is connected to your router.

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